Friday, June 30, 2006

500 Spaniards were arrested in the last 18 months for distribution of child pornography. There is no [tabloid-driven] mania in Spain about paedophiles so I’ve often wondered whether the statistics here are any lower than in the UK. Anyone know?

The idea of customer service is still taking its time to catch on in Spain. An ad I saw yesterday for a wine club is not exceptional in allowing you only to join via a phone line which just happens to be a premium charge number.

The Spanish Tourist Board’s current campaign in the UK is based on the theme ‘Smile! You are in Spain’. Then there are subsets, such as ‘Smile! You are in Galicia’. This one features a multinational group of happy cyclists, resting on the grass below Lugo’s well-preserved Roman walls. In truth, the only reason they can be smiling is that they’ve managed to survive the dangerously traffic-ridden road which encircles the old quarter and which is about 30cm out of the image of bucolic splendour.

3 comments:

Neno said...

It's sad to see how much crap is being built in the name of progress in Galicia.

Just to follow along... a link to the Photo Albums of what "La Voz de Galicia" calls 'Feismo' (uglyness?):
http://www.lavozdegalicia.es/fotografia/index.jsp

is it me or there is a certain level of confusion in the mind of every Galician (probably me included)? Progress is neither about building in concrete (those ugly houses you find all around), nor about trying to justify (to who?) your 'own' language.

And all that being sad, keep it up Colin!!!

Neno said...

It's sad to see how much crap is being built in the name of progress in Galicia.

Just to follow along... a link to the Photo Albums of what "La Voz de Galicia" calls 'Feismo' (uglyness?):
http://www.lavozdegalicia.es/fotografia/index.jsp

is it me or there is a certain level of confusion in the mind of every Galician (probably me included)? Progress is neither about building in concrete (those ugly houses you find all around), nor about trying to justify (to who?) your 'own' language.

And all that being sad, keep it up Colin!!!

Matthew Bennett said...

Colin, I totally agree with your comment about customer service! In Murcia it sometimes feels like you've offended the chap by walking into his shop and actually wanting to but something: a gruff "¿¡QuĂ©!?" is the standard response well over 50% of the time and customer service that actually maks me smile happens about once a month if I'm lucky. Customer service seems to mean different things to customers and companies, with the latter seeing it as a bit of schmooze to see how much more they can squeeze out of their customers.